What types of products do you sell?

We specialize in offering a diverse range of tech products, including Apple devices, mobile phones, tablets, laptops, and a variety of accessories.

What warranty coverage do your products have?

Most of our products come with a standard 1-year warranty, while some boast an extended 18-month warranty. Please note that all warranty claims are directly processed by the respective product vendors.

How can I track my order?

To track your order, visit our order tracking page here. Please be aware that this tracking service is applicable for orders delivered by Aramex, primarily for those outside Amman.

What payment methods do you accept?

We accept Cash on Delivery (COD) and CliQ as payment methods for a convenient and secure transaction process.

Do you offer international shipping?

Currently, we exclusively ship within Jordan. Shipping costs are calculated during the checkout process.

What is your return policy?

We do not accept returns. All sales are considered final.

Do you have a physical store?

While we primarily operate online, our main office is located in Abdali Boulevard, Amman.

How can I contact your customer support?

We offer various channels for customer support:

• Call us at +962777259988
• Email us at support@phonatech.shop
• Use the online site-wide chat popup
• Fill out the contact form here

Can I modify or cancel my order?

Customers looking to modify or cancel an order should reach out to us directly through phone or email. Prompt communication is crucial for order adjustments.